Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.
Haters aren’t your problem … ignoring them is. If it feels like there are more complaints than ever, and that you’re spending more time and money dealing with negativity and backlash, you’re right. But the rise of customer complaints is actually an enormous opportunity.
In this eye-opening presentation, Jay reveals brand-new, proprietary research into The Science of Complaints.
- Why and where your customers complain
- How to turn customer service into a marketing advantage
- And more
This webinar is a part of the 2018 National Small Business Week Virtual Conference.
Cosponsorship Authorization # SBW2018. SBA’s participation in this Cosponsored Activity is not an endorsement of the views, opinions, products or services of any Cosponsor or other person or entity. All SBA programs and services are extended to the public on a nondiscriminatory basis. Reasonable arrangements for persons with disabilities will be made if requested at least two weeks in advance. Contact: email@example.com
This website is provided as a public service under Cosponsorship Authorization # SBW2018. It is not an official U.S. government website and may contain links to non-U.S. government information. Inclusion of such links does not constitute or imply an endorsement by SBA. SBA is not responsible for the content, accuracy, relevance, timeliness or completeness of linked information. Please use caution when considering a product, service or opinion offered by a linked website.